Privacy Policy

Effective Date: February 1, 2025

IMAA-AAMI is committed to information privacy.

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website. We are committed to respecting your privacy and complying with applicable data protection laws, including the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec Law 25. 

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to “IMAA-AAMI” or “IMAA”, 4580 Avenue de Lorimier.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: Quebec, Canada
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to imaa.ca, accessible from imaa.ca
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Information We Collect

IMAA-AAMI collects and stores various types of information when you visit our website, including:

  • Personal Information: Name, email address, phone number, shipping address, and other contact details you provide when filling out forms or making a purchase. The IMAA will not process your personal data without your consent.
  • Payment Information: Credit card details, billing address, and transaction history when making a purchase.
  • Usage Information: Data about how you interact with our website, including pages visited, time spent, and referring website.
  • Communication Information: Data you provide when communicating with us via email or other means.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to keep track of cart contents while you’re browsing our site, enhance your browsing experience and gather usage information. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use your information for various purposes, including:

  • Providing Services: To respond to inquiries, and deliver relevant information about our offerings.
  • Providing Shopping Service: To send you information about your account and order, respond to your requests (including refunds and complaints), process purchases and prevent fraud, set up your account for our store, comply with any legal obligations we have, (such as calculating taxes), and improve our store offerings.
  • Marketing: To send you promotional emails, newsletters, and updates about our events, products, and services.
  • Analytics: To analyze website usage and improve our content, offerings, and user experience.
  • Legal Obligations: To comply with legal requirements and respond to lawful requests.

Sharing Your Information

We may share your information with:

  • Service Providers: We engage trusted third-party services such as Yapla (for membership and newsletters) and Google Analytics (for website analytics). IMAA does not sell, share or distribute your personal data to third parties. We may share your personally identifiable information with the Yapla platform in Canada, which is committed to handling it in accordance with their privacy policy.
  • Legal Authorities: We may disclose your information to law enforcement or other authorities as required by applicable laws.

Yapla

We use Yapla to manage our newsletter. You will find their privacy policy here: 

Google Analytics

This site uses Google Analytics in order to track how many people are using the site. It will only do this if you click “Accept” on the bar that appears at the bottom of the site. Google Analytics uses cookies to gauge website statistics. This may include information on what device and web browser you are using, what country you are from, how long you’ve visited for, and how many pages you visited on this website.

Learn more about Google’s privacy policy here: https://policies.google.com/privacy. If you wish to not have your site activity be collected by Google Analytics, please follow the instructions listed here: https://support.google.com/analytics/answer/181881.

Your Choices

  • Opt-Out: You can unsubscribe from our marketing emails by using the “Unsubscribe” link provided in each email.
  • Cookies: You can opt-in to cookies by clicking “Accept” on the bar that appears on the bottom of the site. Cookies are only used if you click “Accept”. You can manage cookies through your browser settings or by using opt-out mechanisms provided by certain advertising networks or browser extensions.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. 

To ensure the security and confidentiality of the personal data we collect online, we use data networks protected, inter alia, by firewalls and passwords in accordance with industry standards. In processing your personal data, we take measures reasonably designed to protect such information from loss, misuse, unauthorised access, disclosure, alteration or destruction.  However, no data transmission over the internet can be guaranteed as 100% secure.While we cannot guarantee against loss, misuse or alteration of data, we try to prevent these unfortunate occurrences.

Your Rights

Under the Personal Information Protection and Electronic Documents Act and applicable laws, you have rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights or if you have any privacy-related concerns, please contact us using the information provided below.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The effective date at the beginning of the policy indicates when the policy was last revised.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

IMAA-AAMI

info@imaa.ca 

By using our website, you consent to the terms outlined in this Privacy Policy.